Passenger Experience

a group of travel bags
Airline Amenity Kits: Are They a Wasteful and Unnecessary Luxury Which Are Ripe for Disruption?
a group of people walking on a runway with an airplane
Ever Been Stuck On an Unbearably Hot Plane? The 2Hot2Cold App is Designed to Build the Case for New Rules
a woman sitting in a chair in a plane

SOURCES: Emirates is Making More Cuts to Onboard Service – Pursers May Even be Axed

a group of people in an airplane
Campaigners Call for International Criminal Inquiry into ‘Aerotoxic Syndrome’
VIDEO: Over 175,000 Starbucks employees watched this video to combat racial bias – Should airlines follow suit?
Should More Airlines Follow Starbuck's Lead With "Anti-Bias" Training for Flight Attendants?
Should More Airlines Follow Starbuck’s Lead With “Anti-Bias” Training for Flight Attendants?
Victims of In-Flight Sexual Assault: Trust Your Gut, Don't Take Sleeping Pills and Keep the Armrest Down at all Times
Victims of In-Flight Sexual Assault: Trust Your Gut, Don’t Take Sleeping Pills and Keep the Armrest Down at all Times
Buying A Flight Isn't All About Getting The Lowest Price, Is It? New App Allows Premium Airlines To Stand Out
Buying A Flight Isn’t All About Getting The Lowest Price, Is It? New App Allows Premium Airlines To Stand Out
It's That Time of Year Again: Hot Plane Cabins Continue to be a Problem for Both Passengers and Cabin Crew
It’s That Time of Year Again: Hot Plane Cabins Continue to be a Problem for Both Passengers and Cabin Crew
A New Law Will Help Combat Sexual Assault and Harassment Onboard Any Plane Bound for the United States
A New Law Will Help Combat Sexual Assault Onboard Any Plane Bound for the United States
Qatar Airways Investment in Air Italy Just Goes to Prove Why European Will Never Get Short-haul 'First Class'
Qatar Airways Investment in Air Italy Just Goes to Prove Why Europeans Will Never Get Short-haul ‘First Class’
First and Business Class Passengers Still Remain Most Important for Airlines (and These Figures Prove Why)
First and Business Class Passengers Still Remain Most Important for Airlines (and These Figures Prove Why)
68% Of Flight Attendants Have Experienced Sexual Harassment At Work But Most Don't See Airlines Doing Anything To Stop It
68% Of Flight Attendants Have Experienced Sexual Harassment. 1 in 5 Physically Assaulted by Passengers
REVEALED: These Are The Things Most Likely to Annoy and Upset Airline Passengers
REVEALED: These Are The Things Most Likely to Annoy and Upset Airline Passengers
The Airline Coffee Wars Are Heating Up: But Not Even Specialty Beans Will Stop Your Onboard Cup of Joe Tasting Bad
The Airline Coffee Wars Are Heating Up: But Not Even Specialty Beans Will Stop Your Onboard Cup of Joe Tasting Bad
The TripAdvisor Community Has Spoken: These Are The Best Airlines In The World 2018
The TripAdvisor Community Has Spoken: These Are The Best Airlines In The World 2018
jetBlue's CEO Might Be The First Airline Executive To Admit Airbus' Space Flex Galley Isn't Good For Crew
jetBlue’s CEO Might Be The First Airline Executive To Admit Airbus’ Space Flex Galley Isn’t Good For Crew
Virgin Atlantic's Brand Relies On Its Best In Market Passenger Experience But The Financials Are Horrid
Virgin Atlantic’s Brand Relies On Its Best In Market Passenger Experience But The Financials Are Horrid
The #MeToo Movement for Flight Attendant: Three Quarters Have Experienced In-Flight Sexual Harassment
The #MeToo Movement for Flight Attendants: Three Quarters Have Experienced In-Flight Sexual Harassment
Inside the Strange World of Skytrax: The Aviation Rating Organization You Probably Shouldn't Trust
Inside the Strange World of Skytrax: The Aviation Rating Organization You Maybe Shouldn’t Trust
EMPATHY: The Emotion Airlines Wished All Their Flight Attendants Possessed, Yet's So Hard To Come By
EMPATHY: The Emotion Airlines Wished All Their Flight Attendants Possessed, Yet’s So Hard To Come By
Tech Startup, Volantio Aims to Reduce the Pain of Getting Bumped from Overbooked Flights
Tech Startup, Volantio Aims to Reduce the Pain of Getting Bumped from Overbooked Flights
SOURCES: The British Airways Bed Bug Problem is Worse Than You Thought - Cabin Crew Slate Cleaning Teams
SOURCES: The British Airways Bed Bug Problem is Worse Than You Thought – Cabin Crew Slate Cleaning Teams
Delta Was Applauded For It's New Stance On Service Animals But Guide Dog Users Are Not Happy
Delta Was Applauded For It’s New Stance On Service Animals But Guide Dog Users Are Not Happy
Why Aren't Flight Attendants Trained to Deal with Sexual Assaults? Something Needs to Change
Why Aren’t Flight Attendants Trained to Deal with Sexual Assaults? Something Needs to Change
First unveilved in July, the Laurence Xu Haute designed uniform for Hainan Airlines is setting the bar very high. Photo Credit: Hainan Airlines
The Challenges Facing Airline Uniform Designers and Manufacturers
EXCLUSIVE: Sources Say This Will Be the New British Airways 'Club World' Business Class Seat
EXCLUSIVE: Sources Say This Will Be the New British Airways ‘Club World’ Business Class Seat
Why Etihad's New Buy On Board 'Comfort Items and Amenities' Should Be Considered Good for the Passenger Experience
Why Etihad’s New Buy On Board ‘Comfort Items and Amenities’ Should Be Considered Good for the Passenger Experience
Is 'Bring Your Own Device' In-Flight Entertainment the Future? Market Set to be Worth $3.53 Billion by 2025
Is ‘Bring Your Own Device’ In-Flight Entertainment the Future? Market Set to be Worth $3.53 Billion by 2025
Japan Airlines is Partnering With 'Boom' to Once Again Make Supersonic Air Travel a Reality
Japan Airlines is Partnering With ‘Boom’ to Once Again Make Supersonic Air Travel a Reality
How Did Air Transat Get it So Wrong? - The Basic Duties Flight Attendants Need to Get Right
How Did Air Transat Get it So Wrong? – The Basic Duties Flight Attendants and Flight Crew Need to Get Right
Will This Crazy Plan for Double Deck Airline Seating Ever Become a Reality?
Will This Crazy Plan for Double Deck Airline Seating Ever Become a Reality?
Lufthansa Reveals Even More Details About its New Business Class Seat - Promises Bed Length of Nearly 87 Inches
Lufthansa Reveals Even More Details About its New Business Class Seat – Promises Bed Length of Nearly 87 Inches
The Revolutionary 'No Tray' Airplane: Why Don't More Airlines Copy the Example of Australian Airline, Qantas?
The Revolutionary ‘No Tray’ Airplane Meal: Why Don’t More Airlines Copy the Example of Australian Carrier, Qantas?
https://paddleyourownk.wpengine.com/2017/11/16/official-want-free-wifi-phone-calls-planes-dont-want-passengers-take-advantage/
It’s Official: We Want Free WiFi and Phone Calls On Planes – But Don’t Want Other Passengers to Take Advantage
Fancy Going Fully Flat On a Low Cost Airline? flydubai Offers Just that Option - Shows Off its Brand New Boeing 737MAX
Fancy Going Fully Flat On a Low Cost Airline? flydubai Offers Just that Option – Shows Off its Brand New Boeing 737MAX
British Airways Finally Reveals Plans to Drastically Improve its Service On Long Haul Flight
British Airways Finally Reveals £4.5 bn Plan to Drastically Improve its Service On Long Haul Flights
This Fascinating Survey Reveals What We Really Want to Happen to Improve Air Travel
This Fascinating Survey Reveals What We Really Want to Happen to Improve Air Travel
American Airlines Agrees to Increase Number of Crew on Flagship 787-9 Dreamliner Due to "Extra Workload"
American Airlines Agrees to Increase Number of Crew on Flagship 787-9 Dreamliner Due to “Extra Workload”
British Airways Says Sleep is a Top Priority for Premium Passengers As it Rolls Out Luxe New Bedding Range
British Airways Says Sleep is a Top Priority for Premium Passengers As it Rolls Out Luxe New Bedding Range
After the Delta Air Lines 'National Anthem' Debacle, Flight Attendants Need to Learn When to Take a Step Back
After the Delta Air Lines ‘National Anthem’ Debacle, Flight Attendants Need to Learn When to Take a Step Back
Netflix is Going to Take the In Flight Entertainment Experience to New Levels With Its Free Streaming Service
Netflix is Going to Take the In Flight Entertainment Experience to New Levels With Its Free Streaming Service
Guestlogix Wants to Revolutionise the Airline Passenger Experience with New Ways to Increase Ancillary Revenue
Guestlogix Wants to Revolutionise the Airline Passenger Experience with New Ways to Increase Ancillary Revenue
This Airline Won the Award for Best In-Flight Entertainment... Again! And Its President Honored With 'Lifetime Achievement Award'
Emirates Wins Award for Best In-Flight Entertainment… Again! And Its President Honored With ‘Lifetime Achievement Award’
The Airbus Airspace Cabin Will Debut On jetBlue in 2020: Wins Top Award at APEX Awards
The Airbus Airspace Cabin Will Debut On jetBlue in 2020: Wins Top Award at APEX Awards
When is an 'Enhancement' Not a Good Thing? How Airline's Confuse Cut Backs With Service Improvements
When is an ‘Enhancement’ Not a Good Thing? How Airline’s Confuse Cut Backs With Service Improvements
A New Type of In Flight Entertainment: 'Immersive Theatre' - Courtesy of Icelandair
A New Type of In Flight Entertainment: ‘Immersive Theatre’ – Courtesy of Icelandair
Luxury British Brand, The White Company Becomes the Darling of Premium Airline Offerings
Flying Anytime Soon? This Company Wants to Help You Sleep and Airline’s Are Loving It
DOWNLOAD OUR SIX FREE CABIN CREW RESUME TEMPLATES
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