A British Airways passenger made a nauseating discovery on a recent flight from Dallas Fort Worth to London after they found a vomit-encrusted blanket waiting for them on their seat.
Martin Carter had to book a last-minute flight with British Airways to get from Dallas to Johannesburg with a layover in London after his father suddenly passed away, but his travel journey with BA was anything but comforting.
Taking to Facebook, Martin shared several photos of the bright blue airline blanket that had been placed on his seat that had splatters of whats appears to be dried vomit on it.
“Just need to vent,” Martin wrote on a Facebook group dedicated to discussing complaints about what was once the ‘world’s favorite airline.’
“I had to make a last-minute booking due to my father’s passing. Flew from Dallas to Johannesburg. The flight from DFW to LHR was beyond disgusting. I had a crusted blanket, and the plane was dirty,” Martin wrote.
“What happened to BA?” Martin asked other members of the group. “Will file a complaint with the DOT once back home.”
Like many airlines, British Airways no longer wraps blankets in a layer of plastic as part of sustainability efforts. Instead, washed blankets are wrapped in a thin paper band, which is meant to indicate that the blanket hasn’t been used prior to the flight.
In this case, however, it would appear that the cleaners have reused a blanket that wasn’t unfolded but had been around passengers on the outbound flight from London to Dallas.
Shockingly, Martin says that he brought the disgusting state of the blanket to the attention of a flight attendant who “just waved me off” without replacing the blanket with a fresh one.
Other members of the group shared similar stories of poor cleanliness standards on British Airways planes, with one person saying that they found a used pair of socks tucked into their supposedly clean blanket.
Not that this problem is unique to British Airways. Another person said they had a similar experience when they flew with world-renowned Singapore Airlines. That person vowed never to use an airline-provided blanket ever again.
Sadly for Martin, the service provided by British Airways deteriorated even further when he received an email from the airline saying that his return flight had been disrupted and that he had booked to fly home with United Airlines.
British Airways has launched a number of sustainability initiatives in recent years, but efforts to recycle onboard waste have been scuppered by civil aviation regulators in the United Kingdom who discovered that recycling bags were being contaminated with non-recycle waste.
Unused food on international flights, as well as other catering supplies on international flights, are strictly controlled, and apart from a small number of recyclable products, everything else has to be incinerated to comply with quarantine rules.
Regulators, however, discovered that waste that should have been incinerated kept on turning up in recycling bags.
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying ever since... most recently for a well known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism.
I think Swissport cleans those planes at DFW….
The sun has most definitely set and they still cannot come to terms with it.