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Feel Sorry For the Flight Attendants: Iberia’s New A321XLR Long-Haul Jet Features Tiny Galleys That Even Contortionists Would Struggle to Work in

Feel Sorry For the Flight Attendants: Iberia’s New A321XLR Long-Haul Jet Features Tiny Galleys That Even Contortionists Would Struggle to Work in

a group of people standing in an airplane

Spanish flag carrier Iberia will make history on Thursday when it flies the new Airbus A321XLR single-aisle jet on a long-haul flight between Madrid and Boston for the first time with commercial passengers onboard.

Capable of flying 7,500 kilometers, Iberia is the launch customer of the longest-range single-aisle plane in the Airbus family, and if you hadn’t already guessed, XLR stands for ‘extra long range.’

a white and grey airplane with a toilet and lockers
The Airbus Space-Flex galley and lavatory concept.

In fact, the A321XLR is able to fly around 15% further than the A321LR, which is already used by several airlines for long-haul transatlantic flights, including JetBlue.

Despite the additional range and the potential for longer flights, Iberia has taken an interesting approach to kitting out its A321XLR compared to single-aisle transatlantic operators like JetBlue.

On the surface, there are plenty of similarities. Both Iberia and JetBlue have equipped their long-range A321s with four lavatories, fully flat seats in Business Class, and other modern amenities like free inflight Wi-Fi, as well as USB-A and USB-C device charging.

There are, however, some key differences. JetBlue has opted for a more premium configuration with 24 Mint Business Class seats and just 114 Economy seats throughout the entire aircraft.

In contrast, Iberia has just 14 Business Class seats and 168 Economy seats with the vast majority enjoying just 30″ of pitch and several that offer no recline for overnight long-haul flights.

Despite all the extra passengers that need to be served on Iberia’s A321XLR, the airline has made an interesting choice when it comes to the galley, from where flight attendants will be preparing and serving food.

Unlike JetBlue, which decided to retain a traditional full-sized galley at the back of its A321LRs, which takes up the entire width of the plane, Iberia has opted for Airbus’ space-saving solution dubbed Space-Flex, which halves the size of the galley.

The space at the back of the aircraft is shared with two lavatories, meaning that flight attendants will need to set up the food and beverage service in the same space where passengers are queuing to use the lavatories.

The Space-Flex galley and lavatory concept has proved incredibly popular in recent years with operators of the A320 family, although that’s based on the fact that most operators are using these planes on short-haul flights with limited onboard service.

Even on shorter flights with limited onboard service, flight attendants will tell you that working in a Space-Flex galley is a constant challenge. What additional challenges a Space-Flex galley will present when flight attendants are trying to prepare a full long-haul style service for up to 168 passengers remains to be seen.

Here’s hoping that Iberia has, at the very least, conducted extensive testing and trials to ensure that the onboard service can work within a Space-Flex galley.

Iberia has, however, only had the A321XLR in its fleet since October 30 and has, so far, only flown the aircraft on a handful of short European flights to Paris and Stockholm as part of crew familiarisation activities.

In other words, don’t be surprised by potential teething problems with the onboard service… especially in Economy Class. Interestingly, Airbus says it will be evaluating how different airlines configure the plane’s interior to make improvements going forward.

View Comments (12)
  • Trying to deliver even a minimal service on a short-haul flight in the spaceflex galley can be difficult, I can’t imagine trying to do a hot meal service on a long-haul flight with it

    • Iberia Meets Customer Demands

      Iberia is pleased to offer the most comfortable seating at tremendous fares across the North and South Atlantic. As Temporary Assistant Deputy Vice President of Cabins, Headquarters Parking and Wheel Replacement, Felipe Muñoz Gutiérrez, notes,
      “ the new Spaceflex galleys are so highly efficient, so we can add more seats, decreasing the fares. Less staff, and not as tall, will improve ergonomics and staff retention. Our passengers are delighted with cold chef inspired meals served in brown paper bags, which will be joyfully a reminder of meals at work or school.” The new aircraft will be rolled out in 2025. The brown bag catering is already in the corporate freezers.

      / snark. Meant as a parody.

  • Wow, this sounds like a real nightmare for the flight attendants! 😬 I can’t imagine how difficult it must be to work in those tiny galleys, especially during a long-haul flight. Kudos to them for doing their best in such cramped conditions, but Iberia definitely needs to rethink this design. It seems like they’ve sacrificed comfort for the sake of more seats. Hopefully, they’ll make some adjustments before too long.

  • Aer Lingus has been using this galley layout across the Atlantic on their A321LRs for the last 4-5 years.

    It’s a terrible experience.

  • Their sister airline, Aer Lingus, have had this for years on the 321 LR so they’ll be able to give them lots of tips 😀

    Article title is a tad OTT imo.

  • Why is the toilet in the kitchen? Who does that? I do not want my drink and food near a toilet. Cheap design by the airline.

  • And besides all of that, the flights are made with only 4 cabin crews, instead of 5 we can find in the regular A321 in Iberia. They are cutting galleys and personnel for profit, and workers are exhausted and badly paid. There are rumors of strikes.

  • I have seen the flights attendants struggling to give a good business class food service traveling on ITA. The galley space is so constricted that 2 people cannot work at the same time. It’s a disaster and the galley and food service are very intrusive particularly if you are in Row 1.
    Like everything else the flying experience is degrading year by year except of course for the price. What a contrast between this and flying in a 380 or 747. It’s an insult really. No wonder IAG have just made €2.1BN last quarter. If people are happy to pay for this more fool them.

  • I am glad in a shardenfreud kind of way. I am at BA and lately it seems that so much of the IAG profits come from our hideous, shabby, poorly maintained, broken equipment that is never replaced and Iberia getting the nice stuff.
    They are announcing their next phase business class seat and BA is till offering ying yang on so many aircraft.
    They got A350s with half way decent galley arrangements. We got the -1000s with those two stupid, poorly designed,
    go-cheap galleys and 320 people in between.
    They got lovely new uniforms we got an off the peg suit for men and a regurgitation of a 1970s smock for ladies
    (check out the blue and red dress in the heritage center if youdon’t believe me,)
    That’s before we start on the neo aircraft.

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