Delta Air Lines has told flight attendants that they are no longer to post photos of themselves in uniform on popular social media sites like Instagram and TikTok if they have a side hustle as a paid influencer.
The updated social media policy has been designed to prevent flight attendants and other employees from ‘leveraging’ the Delta brand to build their presence on social media and score lucrative influencer deals.
The policy is not designed to prevent most employees from posting photos of themselves in uniform or documenting their working lives, but as soon as they start earning any money from their presence on social media, the photo ban will kick in.
Delta has a famously strict social media policy that can see employees terminated for bringing the airline’s brand into disrepute, even if workers don’t actively identify themselves as a Delta staffer, but the airline has allowed flight attendants to talk openly on social media about their jobs while in uniform.
A new trend of flight attendants taking to TikTok to share various details about their jobs and working days has become a popular niche on the video platform, but crew members will no longer be allowed to monetize their content once they have built up a substantial following.
In 2018, Delta was criticized for its “extensive” and “broadly written” social media policy that bars staffers from posting “inappropriate” content or material that “has the ability to harm Delta.”
Critics of the policy also claim it aimed to prevent Delta’s largely non-unionized workforce from discussing issues at work, saying that “pay, job duties, coworkers, issues with company policy, or general criticisms about Delta are best directed to your manager.”
In 2022, a Delta flight attendant sued the Atlanta-based airline for racial discrimination and retaliation after she was sacked for breaching its social media policy when she posted a cartoon of President Trump wearing a Ku Klux Klan hood on Facebook.
Leondra Taylor was a veteran flight attendant who had worked for Delta for 13 years and before then at Northwest Airlines until she was dismissed in April 2021 on the grounds that she had posted a racially motivated political post on social media.
Earlier this month, it was revealed that another ex-Delta flight attendant was suing the airline for retaliation after he spoke out on social media about a colleague who was accused of sexually assaulting him.
Aryasp Nejat used a fake profile on Facebook when he accused the colleague of using social media before posting on an internal message board that Delta had created a “hostile work environment” over its campaign to stop potential unionization.
Delta found out about Nejat’s Facebook post and suspended him without pay before terminating his employment.
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying ever since... most recently for a well known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism.
Bravo!!
”The updated social media policy has been designed to prevent flight attendants and other employees from ‘leveraging’ the Delta brand to build their presence on social media and score lucrative influencer deals”’
I agree, well done Delta for doing this!!!
I agree- and that’s coming from the mom of an influencer who has 10.5 M followers. My son has often asked me to post ‘behind the scenes videos at my airline. I’ve always refused based on my knowledge the airlines have no grace or humor allowing SM posts. Besides, I didn’t want to lose my job. Not worth it!