An Austrian Airlines flight from Palma de Mallorca to Vienna was rocked by turbulence and badly damaged after it flew through a severe hailstorm, shattering the cockpit windshield and decimating the nose of the Airbus A320 aircraft on Sunday afternoon.
Austrian Airlines flight OS434 departed the popular holiday island of Mallorca with up to 180 passengers onboard just before 4 pm for what should have been a routine two-hour flight to the Austrian capital.
The pilots of the 23-year-old aircraft apparently didn’t see any weather of concern on the weather radar until they suddenly flew through a rapidly developing thunderstorm just 150 miles out from Vienna Airport.
Passengers reported that they felt some turbulence, but they had no idea what was happening in the cockpit as hailstones smashed down on the windshield and damaged the nose of the aircraft – which is where the weather radar is located.
Despite the extensive damage and lack of visibility, the pilots were able to safely land the aircraft as planned at Vienna Airport just 20 minutes later. The aircraft even taxied to a remote stand where emergency services rushed to make sure everyone was okay.
It was only as the passengers got off the aircraft via a set of airstairs that they began to realise exactly what had happened. Perhaps unsurprisingly, the aircraft (registration: OE-LBM) has been removed from service for repair work to take place.
In a statement, a spokesperson for Austrian Airlines commented: “The aircraft encountered a thunderstorm cell on approach to Vienna, which the cockpit crew said was not visible on the weather radar. According to current information, the two front cockpit windows of the aircraft, the nose of the aircraft (radome) and some panels were damaged by the hail.”
“The aircraft was able to land safely at Vienna-Schwechat Airport. All passengers on the flight were uninjured. The Austrian Airlines technical team has already been entrusted with the specific damage assessment of the aircraft in question. The safety of our passengers and our crews is Austrian Airlines’ top priority.”
Matt’s take
No doubt the damage to this Austrian Airlines plane looks scary, and while uncommon, hail damage isn’t unheard of, and airliners are built to withstand this type of weather event.
In fact, cockpit windshields are typically made up of between 5 and 6 different layers designed to protect the pilots and maintain the integrity of the aircraft during a severe weather event or bird strike.
Last July, a Delta Air Lines Boeing 767 flew directly through a hailstorm shortly after departure from Milan, Italy, causing damage to the weather radome and a cracked windshield and prompting an emergency diversion back to Malpensa Airport.
In 2018, however, a Sichuan Airlines plane flying from the southwest Chinese city of Chongqing to Lhasa in Tibet completely lost the right-hand cockpit windshield, slightly injuring the First Officer.
The incident caused a decompression and emergency landing, but somehow, the two pilots avoided serious injury.
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying ever since... most recently for a well known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism.