A group of unlucky holidaymakers have been stuck in Cuba and unable to leave their hotel since Sunday after a plane which was meant to be taking them to Cancun, Mexico developed a technical fault and couldn’t continue to their final destination.
Belgian holiday company TUI has been forced to charter a plane and send it to Cuba with an engineer and spare parts onboard in an attempt to fix one of its Boeing 787 Dreamliners which has been stranded on the island since the weekend.
TUI Airlines flight TB111 departed Brussels on October 30 on a two sector trip which was meant to see the plane first fly to Varadero in Cuba before continuing on to Cancun.
The nearly eight year old Dreamliner landed in Varadero on Sunday evening as scheduled but was then grounded after experiencing a technical.
Some of the passengers were meant to be flying onwards to Cancun and didn’t have visas to enter Cuba so were confined to a hotel while TUI sorted out a fix for the glitch.
On Tuesday evening, an engineer had arrived in Cuba and the plane was quickly put back into action to get the stranded tourists to their intended holiday destination.
Of course, the delay of the plane to Cancun meant a second group of holidaymakers who wanted to fly home were left stranded in Mexico for a couple of days before a replacement plane could be sourced.
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying ever since... most recently for a well known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism.