At 2pm on May 29th, 8,000 Starbucks stores shut up shop. Over 175,000 employees took part in a four-hour long workshop to address racial bias and elevate a spirit of “inclusion and equity”.
Employees spoke about their own experiences, took part in structured discussions and watched videos that Starbucks had commisioned for the workshop.
It was part of a big effort by Starbucks to combat racial bias – could airlines learn from the Seattle-based coffee chain’s example?
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying ever since... most recently for a well known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism.